Help
Plans and billing
Plans, the trial, prices, invoices and cancelling.
11 articles
Plans and what they includemusic24 has five plans: Free, Plus, Pro, Max and Ultra. Here is every limit, side by side.The 7-day trialEvery new account gets 7 days of the Pro plan, with no card. Then it moves to Free.Prices, yearly billing and currencyPlus costs $19, Pro $39, Max $69 and Ultra $249 a month in USD. A year costs 10 months.Upgrade, downgrade or switch billing periodChange your plan in Settings → Subscription → View plans. A first plan opens Stripe checkout; a change to a running plan opens a Stripe confirm screen.Cancel your planCancel a web plan in Settings → Subscription → Manage Subscription. You keep the plan until the end of the period you paid for.RefundsPaid web plans have a 30-day money-back guarantee from the first charge. App Store and Google Play purchases are refunded by Apple and Google.Invoices and receiptsStripe emails a receipt for every web charge. Find your invoices in Settings → Subscription → Manage Subscription.Buy and manage a plan in the appsBuy Plus or Pro in the iPhone or Android app through the App Store or Google Play, and manage it in the store. Max, Ultra and extra artists are sold on the web.A payment failedUpdate your card in Settings → Subscription → Manage Subscription. For a store plan, fix the payment method in the App Store or Google Play.What changes when the trial ends or you downgradeThe limits of the lower plan apply at once. Your published pages stay live and nothing is deleted.Billing when you are a team memberThe workspace owner chooses and pays for the plan. As a member you see the plan but cannot change it.Still need help?
A person reads every message and replies to the address you write from.