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Buy and manage a plan in the apps
Buy Artist, Manager or Label in the iPhone or Android app through the App Store or Google Play, and manage it in the store.
The iPhone app sells plans through the App Store and the Android app through Google Play. In the apps, Artist, Manager and Label are billed monthly. The plan works everywhere you sign in: the web, iPhone and Android.
Buy a plan
- In the Music24 app, open Settings → Subscription.
- Find the plan you want in the list. The store shows its price.
- Choose Subscribe and confirm with Apple or Google.
When the purchase goes through, the app says "Thank you. Your plan is active." The plan renews every month until you cancel it in the store.
Only the workspace owner can buy. A team member sees Owner only instead of Subscribe.
Change or cancel a store plan
While a plan is running, the app lists no plans to buy. Change or cancel the plan in the store: choose Manage in the App Store on iPhone or Manage in Google Play on Android. See Cancel your plan. Deleting your Music24 account does not stop a store subscription, so cancel it in the store first.
Restore a purchase
Bought a plan but the app shows Free? Sign in with the same Music24 account, then choose Restore purchases in Settings → Subscription. If the Apple ID or Google account holds no Music24 purchase, the app says so.
Web plans and store plans do not mix
- A plan bought on the web is managed on the web. In the apps it shows Manage Subscription on iPhone and Manage on the web on Android, which open Settings → Subscription on the web.
- A plan bought in a store is managed only in that store. If you bought it in the other store, the app says "This plan was bought somewhere else. Manage it in the store you bought it from."
- Web pages inside the apps show no prices and no checkout. They say Upgrade in the app: Settings → Subscription.
Refunds and failed payments
Apple and Google handle refunds for store purchases, and a refund ends the plan. See Refunds. If a renewal payment fails, fix it in the store. See A payment failed.
Questions
Can I use a plan I bought on iPhone on the web?
Yes. The plan belongs to your Music24 account and works on the web, iPhone and Android. Only billing stays in the App Store.
Can I pay yearly in the app?
No. The apps sell monthly plans. Yearly billing is available on the web.
Why can I not buy a plan in the app?
Either a plan is already running, you are a team member, or the store is not available on the device. The app then says the App Store or Google Play is not available here.