Need help with Music24? Email our support team. A person reads every message and replies to the address you write from.
Email [email protected]
Help us answer faster
- Write from the email address of your Music24 account, or tell us that address.
- Tell us where you use Music24: the web app, iPhone or iPad, or Android.
- Describe what you did, what you expected and what happened. Add a screenshot if you can.
- For a SmartLink or a pre-save, add its link.
Subscriptions and refunds
- Plans bought on the web: change or cancel them in Settings > Subscription.
- Plans bought in the iPhone app: cancel them in your Apple account settings. Apple handles their refunds.
- Plans bought in the Android app: cancel them in Google Play > Subscriptions.
- Read the Refund Policy for the money-back guarantee.
Delete your account
Delete your account in Settings > Account, or read how to delete your Music24 account for every option.
Other contacts